Privacy Policy
Introduction:
This Privacy Policy outlines how Eagle Leap Printers and Publishers Private Limited collects, uses, shares, and protects your personal data through its platform.
Information Collection:
- We may collect personal data such as your name, email address, and payment information during your interactions with the platform.
- Some data, such as bank details, may be collected with your explicit consent.
Usage:
- Your data will be used to improve our services, process orders, and communicate updates and offers.
Sharing:
- We may share your personal information with third-party service providers such as couriers and payment processors to fulfill your orders.
Security:
- We take appropriate measures to protect your data, but no internet transmission is completely secure.
Data Deletion and Retention:
- You have the right to delete your account. Data will be retained as necessary to comply with legal requirements or for other legitimate purposes.
Refund and Cancellation Policy
- Cancellations will only be considered if requested within 1 day of placing an order. If the product is already shipped, cancellation may not be entertained.
- For damaged or defective products, customers must report within 1 day of receipt to our customer service team.
- Refunds for approved amount will be processed within 3 days.
Return Policy
- Products can be returned within 2 days of receipt if they are unused, in their original packaging, and in the same condition as delivered.
- Refunds or exchanges will not be provided for items purchased during sales unless the product is defective.
- Certain categories of products may not be eligible for returns or refunds, which will be specified at the time of purchase.
Shipping Policy
- Orders are shipped within 5 days of receiving payment through registered couriers.
- Delivery times may vary based on the shipping provider and the location of the buyer.
- Shipping fees, if any, are non-refundable.
